Question 1

How does everything work?

Accepted Answer

Simply fill out our booking inquiry form with all of the required information (package, theme, location etc.). We will get back to you within 48 hours to confirm that your date is available and that we can accommodate your request.

We will then send you the invoice with the price of the picnic. A $75 deposit of the invoice (paid by e-transfer) is required to hold your requested booking**. The remaining balance of the invoice will be due 48 hours prior to your picnic.

That's it! We do all of the set-up and take-down so you just show up with your picnic food/drinks and enjoy!

** if we do not receive the $75 deposit within 24  hours of the client receiving their invoice, the requested booking will no longer be guaranteed.

Question 2

What is your reschedule and cancellation policy?

Accepted Answer

You can cancel your booking with a full refund up to 7 days before your picnic. After this period your $75 deposit is kept.
 
We also give you the option to reschedule your picnic up to 7 days before the date of the picnic. If you choose to reschedule your deposit is used towards the next event.

If you wish to reschedule, it must be on a date within 3 months of your original booking date (subject to availability).

Question 3

Can I have alcohol at my picnic?

Accepted Answer

Under the Provincial Liquor and Gaming Act Section 57(1) it is illegal to consume or posses liquor in a public place such as a park. All public areas in Winnipeg (and the surrounding areas) do not permit the consumption of alcohol. You may consume alcohol, at your discretion, only at an approved location such as a private residence.

Liability Notice
Please note that the consumption of liquor is at the discretion of the individual(s), and Wicker & Rose Picnics does not claim liability for any injury or damages incurred during a picnic. Wicker & Rose Picnics neither provides nor sells liquor as part of their picnic packages, and therefore relinquishes any liability resulting from alcohol consumption.

Question 4

Do I bring my own food or is it provided?

Accepted Answer

We encourage you to bring your own food as we currently do not provide food with our picnics. Bring whatever your heart (and tummy) desires!

Question 5

What locations can I have my picnic?

Accepted Answer

All picnics based within Winnipeg city limits have a complimentary delivery fee,  however, locations outside Winnipeg city limits are subject to travel fees. We suggest a private backyard or public park to host your picnic.

Question 6

What are the dates and times I can have my picnic?

Accepted Answer

We host picnics on Saturdays and Sundays 10:00am-8:30pm.

Please note that it takes an hour to set up and an hour to take down (not including travel).

If you want your picnic to start earlier or later or run longer than our posted picnic hours please contact us so we can discuss.  Additional charges may apply.

Question 7

Do we require a park reservation or permit?

Accepted Answer

All public parks in Winnipeg do not require a permit or reservation as they are public locations.

Question 8

What if there is rain the day of my picnic?

Accepted Answer

We request that all bookings have a backup location either indoors or under shelter at the location of your picnic where we can set up in the case of rain or poor weather on the day of your picnic.

If you choose that you would rather not have your picnic, please see our cancellation policy listed above.

Question 9

What is the damage deposit for and why do I have to pay for it?

Accepted Answer

Wicker & Rose Picnics takes a refundable damage deposit of $100 for every booking in case of theft, loss or damage during a picnic. During your picnic, you are responsible for all of the items provided. In the case of theft, loss or damage, the value of repairing, deep cleaning, or replacing, will be deducted from the amount.

The damage deposit will be returned in full within 48 hours of the end of the picnic if no deep cleaning is required for any of the equipment and no damage or loss has been incurred on used equipment. If the cost of damage of is more than the deposit, you will additionally be charged and have to pay for with the full retail cost of the item(s) in question.

Question 10

Can we leave our picnic if we are located in a public space?

Accepted Answer

You, the client, are responsible for all equipment provided by Wicker & Rose Picnics during your picnic booking time. Please do not leave the picnic unattended to avoid damage or theft by third parties. We ask that you wait for the Wicker & Rose team to arrive before leaving the picnic setup. If you want to leave your picnic early please contact us and we will return to clean up as soon as we can get there**.

**We need a minimum 45 minute notice in advance to leaving the picnic.

Question 11

What if we show up late to the picnic?

Accepted Answer

If you show up late you are able to use the picnic for the remainder of the time that you are booked for. 
We are unable to extend the allotted booking time for your group. Depending any subsequent bookings in the day as well as our schedule, there is a possibility of adding an additional hour for $45.

Question 12

What forms of payment do you accept?

Accepted Answer

We currently only accept payment via e-transfer.

Question 13

I want more time the day of my picnic. Can I add more on the day of?

Accepted Answer

Additional hour add-ons are always subject to our availability. If there are no other picnics booked that day we may be able to accommodate adding additional hour(s) for your group. 
Adding an hour the day of is $45, which we request to be paid via e-transfer within 24 hours of your picnic. 
If we have another picnic booked that day we sadly cannot provide additional time outside your allotted 2 hours.

Question 14

When do I pay for the picnic?

Accepted Answer

A $75 deposit of the invoice (paid by e-transfer) is required to hold your requested booking**. The remaining balance of the invoice will be due 48 hours prior to your picnic.